Responsible Retailing

When it comes to selling age-restricted products, especially alcohol, cigarettes, vapes and lottery tickets, it’s crucial for independent retailers to do everything in their power to avoid selling to those who are underage. Under the theme of ‘Responsible Retailing’, Talking Retail Live aims to thoroughly examine the current state of responsible selling procedures, including best practice and expert advice.

 Our speakers will address several key questions to help retailers navigate the complexities of this issue, including:

  • What training solutions and technology solutions are out there, and which are the most effective? A variety of training programs designed to education staff on the importance of age verification and how to implement it successfully.
  • What are the latest technological advancements in this field? Which software and hardware can assist and ensure compliance?
  • What about home delivery? How do you ensure best practice and prevent under-age sales if you are running a quick commerce operation from your store?
  • How can retailers stay compliant? Attendees can expect an overview of the latest requirements, insights into upcoming legislation changes, and how to prepare for new rules.
  • Community: how can it play a part? Local authority relationships, community groups, and other stakeholders can enhance retailing ability in enforcement of product age restrictions. Speakers will look at how partnerships can be leverages to support ‘Responsible Retailing’.

For a deeper understanding and improvement of instore procedures, stay ahead of regulatory changes, and enhance home delivery operations, join us on Thursday 20 March at the KIA Oval.